Revora Terms of Service

Version: v1.0 (alpha-cohort) Effective date: [TBD — slots in at alpha-cohort onboarding, mirroring Privacy Notice] Last updated: 2026-05-29 Companion: Incorporates the Privacy Notice v1.0.1 and Consumer Health Data Privacy Notice v1.0.1 by reference. Commercial terms (pricing, billing, refunds) will be presented in a separate Founding Member Terms addendum before any charge.


The short version

This summary is not part of the agreement and does not change the terms below — it's here so you understand the gist before you read the details. The full Terms of Service begin at §1 and govern your use of Revora.

The full Terms follow.


Table of contents

  1. Who we are and what these Terms cover
  2. Acceptance of these Terms
  3. Eligibility
  4. Your account
  5. What Revora is — and what it is not
  6. No medical advice
  7. Information you provide, and your responsibility for it
  8. Compounds and substances Revora does not interpret
  9. Supplement and lifestyle recommendations; assumption of risk
  10. How the Service works — the protocol engine and our use of AI
  11. Acceptable use
  12. Revora's intellectual property
  13. Your data and the license you grant us
  14. Privacy
  15. The alpha, fees, and future paid membership
  16. Changes to the Service
  17. Term, suspension, and termination
  18. Disclaimer of warranties
  19. Limitation of liability
  20. Indemnification
  21. Dispute resolution and arbitration (US members)
  22. Governing law and venue
  23. Members in the United Kingdom
  24. Changes to these Terms
  25. General terms
  26. How to contact us
  27. Versioning and changelog

1. Who we are and what these Terms cover

In short: these Terms are the contract between you and Revora for using the Service.

These Terms of Service ("Terms") are a binding agreement between you and Revora, Inc. ("Revora," "we," "us," or "our"), a Delaware C-Corporation with its principal place of business in New York. These Terms govern your access to and use of the Revora mobile application, the Revora website, and any related features, content, and communications we provide (together, the "Service").

These Terms work together with our Privacy Notice, which explains how we handle your personal information and is incorporated into these Terms by reference. If we offer paid membership, additional commercial terms will be presented to you separately (see §15) and will supplement these Terms.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.


2. Acceptance of these Terms

In short: using Revora means you accept these Terms. Your privacy choices and consent to process your health data are handled separately.

You accept these Terms when you check the acceptance box and create your account, or when you otherwise access or use the Service. We keep a record of your acceptance, including the version of the Terms you accepted and when.

Your acceptance of these Terms is separate from:

If you are accepting these Terms on behalf of another person or an organization, you represent that you have the authority to bind them; otherwise, you must use the Service only for yourself.


3. Eligibility

In short: you must be 18+, live in the US or UK, and not be barred by sanctions law.

To use the Service, you must:

If you stop meeting these requirements, you must stop using the Service and may close your account (see §17).


4. Your account

In short: keep your account accurate and secure; it's for you alone.

To use the Service you create an account. You agree to provide accurate, current, and complete information at registration and to keep it up to date. You are responsible for the activity that happens under your account and for keeping your credentials secure. You may sign in with email and password or, where available, with Google Sign-In or Apple Sign-In.

Your account is personal to you. Do not share it, sell it, or let anyone else use it. Notify us promptly at support@revoraapp.com if you believe your account has been accessed without your authorization. We are not liable for losses arising from unauthorized use of your account that results from your failure to safeguard your credentials.


5. What Revora is — and what it is not

In short: Revora is a wellness service that turns your bloodwork into a supplement and lifestyle protocol. It is not a medical service, a medical device, or a healthcare provider.

Revora is a wellness service. You upload bloodwork you already have, and Revora generates a personalized supplement and lifestyle protocol from it, then helps you follow that protocol across cycles you re-test against your own markers.

To be clear about what Revora is not:

The information you provide to us and the protocols we generate are wellness information governed by these Terms and the Privacy Notice. They are not intended to be, and should not be relied on as, a complete or authoritative record of your health for clinical purposes.


6. No medical advice

In short: Revora is not medical advice. Talk to your own healthcare provider before making health decisions, and follow their guidance over ours if they ever conflict.

The Service, including any protocol, recommendation, explanation, score, range, or interpretation it produces, is for general wellness and informational purposes only and is not medical advice, diagnosis, or treatment. It is not a substitute for professional advice from a qualified and licensed healthcare provider who knows your individual circumstances.

You are responsible for the health decisions you make. Your use of any recommendation is at your own discretion and risk, subject to §9.


7. Information you provide, and your responsibility for it

In short: Revora's output is only as good as what you give it. You're responsible for the accuracy of your bloodwork, medications, and the rest of your information.

The Service depends on the information you provide — your bloodwork, the medications and supplements you take, your allergies, any medical conditions you report, your goals, and other context described in the Privacy Notice. You agree that:

Revora is not responsible for recommendations or interpretations that are affected by inaccurate, incomplete, or outdated information you provide.


8. Compounds and substances Revora does not interpret

In short: if you list experimental or unregulated substances, we record them so your stack is complete, but Revora does not analyze them or account for them in your protocol — and you take on the risk of combining them with anything Revora suggests.

Revora lets you record everything you take so your record stays complete. However, the Revora protocol engine is built around supplements and therapies for which there is sufficient evidence to reason about safely. Some substances fall outside what Revora can interpret, including experimental peptides, research chemicals, unregulated nootropics, illicit substances, and other compounds for which there is insufficient evidence for the engine to act on.

For any such substance:

Where the Service asks you to acknowledge this at the moment you add such a substance, that acknowledgment supplements this section.


9. Supplement and lifestyle recommendations; assumption of risk

In short: Revora suggests over-the-counter supplements and lifestyle changes. You decide whether to follow them, and you accept the ordinary risks of doing so.

Revora's recommendations consist of over-the-counter supplements and lifestyle practices (such as nutrition, training, sleep, and stress habits). They are general wellness recommendations, not prescriptions, and you are free to follow them or not.

You acknowledge and agree that:


10. How the Service works — the protocol engine and our use of AI

In short: Revora's protocol logic is rule-based and deterministic. We use AI narrowly — mainly to read your uploaded bloodwork and to make sense of the medications you type — not to make decisions about you. Outputs aren't guaranteed to be error-free.

Revora's protocol engine is primarily deterministic — it applies a versioned set of rules to your bloodwork and context to assemble your protocol. We use artificial intelligence and large-language-model technology in narrow, auxiliary roles, principally to (a) read and structure the bloodwork you upload, (b) interpret free-text you enter about your medications and supplements, and (c) generate the plain-language explanations that accompany your protocol. This mirrors the description in §8 of the Privacy Notice.

You acknowledge that:


11. Acceptable use

In short: use Revora for its intended purpose, and don't attack it, copy its engine, or misuse it.

You agree not to:

We may investigate and take appropriate action against violations, including suspending or terminating your account (see §17).


12. Revora's intellectual property

In short: Revora owns the Service and the protocol engine. You get a limited license to use the app for yourself.

The Service — including the Revora app and website, the protocol engine and its rules and methodology, the evidence library, the interface, the "Revora" name and logo, and all related software and content (excluding your own data, which is covered by §13) — is owned by Revora or its licensors and is protected by intellectual-property and trade-secret laws. The logic, weighting, and evidence-grading methodology of the protocol engine are Revora's trade secrets.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service for your own personal, non-commercial wellness use. We reserve all rights not expressly granted. You may not use the "Revora" name or logo without our prior written permission.

If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use that feedback without obligation to you.


13. Your data and the license you grant us

In short: you own your data. You give us a limited license to run and improve the Service. We use de-identified, aggregated data to improve it — you can opt out — and we never sell it or hand it to third parties for their own commercial use.

You own your data. As between you and Revora, you retain all ownership of the bloodwork, biomarker data, member context, and other information you provide ("Your Data"). You can see it, export it (in PDF, CSV, and structured FHIR JSON formats), and ask us to delete it, as described in the Privacy Notice.

The license you grant us. You grant Revora a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derived data from Your Data, for the following purposes only:

This license is not sublicensable for any third party's independent or commercial use. We do not sell Your Data, and we do not share Your Data or aggregated data with third parties for their own commercial purposes, consistent with §6 and §9 of the Privacy Notice. The license lasts while you have an account and ends when your data is deleted, except that (i) we may retain de-identified or aggregated data that does not identify you, and (ii) back-up copies may persist for a limited period before deletion, as described in the Privacy Notice.

Special-category consent. Because your bloodwork and related health data are sensitive, our processing of that data also relies on the explicit, affirmative consent you give separately during onboarding (see the Privacy Notice §7). You can withdraw that consent as described there.


14. Privacy

In short: our Privacy Notice explains what we collect and how we handle it; it's part of this agreement.

Our Privacy Notice and, for residents of Washington, Nevada, and Connecticut, our Consumer Health Data Privacy Notice describe how we collect, use, share, retain, and protect your personal information, the sub-processors we use, your privacy rights, and how to exercise them. By using the Service you acknowledge those notices, which are incorporated into these Terms by reference. Where these Terms and the Privacy Notice address the same subject, the Privacy Notice governs as to privacy matters.

You can export your full data at any time and request deletion of your account and data, as described in the Privacy Notice (§16 and §20) and in §17 below.


15. The alpha, fees, and future paid membership

In short: the alpha is free. If we add paid membership, we'll show you the price and ask you to accept separate terms before charging you.

The Service is provided free of charge during the alpha phase. We are not charging alpha members, and these Terms do not, by themselves, create any payment obligation.

If we introduce paid membership (for example, the founding-member offering), the price, billing cycle, renewal, cancellation, and refund terms will be set out in a separate Founding Member Terms addendum. We will present those terms to you and obtain your affirmative agreement before you are charged anything. You will never be charged automatically under these Terms alone. Until you accept a paid membership, your use remains free and subject to these Terms.


16. Changes to the Service

In short: we may change or discontinue features as the product evolves.

The Service is currently offered as an early-access alpha and beta, for evaluation. It may be incomplete, may contain errors or inaccuracies, may change substantially, and may be interrupted, limited, or discontinued. You accept the heightened "as is" nature of pre-release software described in §18.

The Service is under active development. We may add, change, suspend, or discontinue features at any time, and we may set or change limits on certain features. We will try to give reasonable notice of material changes that meaningfully reduce the core functionality you rely on. We are not liable to you for modifying or discontinuing the Service, subject to your rights on termination in §17 and your data-export and deletion rights in the Privacy Notice.


17. Term, suspension, and termination

In short: either of us can end this anytime. You can delete your account, with a 30-day window to change your mind before your data is purged.

These Terms apply for as long as you use the Service.

You may terminate at any time by closing your account. As described in §20 of the Privacy Notice, account deletion uses an affirmative confirmation step, after which your account is locked and your data is scheduled for deletion. You have 30 days to cancel the deletion by signing back in; during that window you can still export your data. After 30 days, your data is permanently purged through our automated cascade, except for the limited records described in the Privacy Notice.

We may suspend or terminate your access, with or without notice, if you violate these Terms, if your use creates risk or legal exposure for Revora or others, if required by law, or if we discontinue the Service. Where reasonable and lawful, we will give you notice and an opportunity to export your data.

What survives termination. Sections that by their nature should survive — including §§8, 9, 12, 13 (as to license terms for already-created de-identified or aggregated data), 18, 19, 20, 21, 22, 23, and 25 — survive termination of these Terms.


18. Disclaimer of warranties

In short: the Service is provided "as is." We don't guarantee outcomes, accuracy, or that your biomarkers will change.

To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. Revora specifically disclaims the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the above, Revora does not warrant that:

No guarantee of outcomes. Revora does not promise that your biomarkers will move, that a protocol will "work," or that you will achieve any goal. Any examples or ranges shown are illustrative, not commitments.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you; nothing in this section limits warranties or rights that cannot be excluded under applicable law (see §23 for UK members).


19. Limitation of liability

In short: our liability is capped, and we're not liable for indirect damages — except for things the law won't let us limit, like bodily injury caused by our gross negligence.

To the fullest extent permitted by law:

This allocation of risk is a fundamental basis of the agreement between you and Revora. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; see §23 for UK members.


20. Indemnification

In short: you cover us for problems you cause; we cover you if our own content infringes someone's IP.

You agree to indemnify and hold harmless Revora and its officers, directors, employees, and agents from any third-party claims, damages, liabilities, and reasonable expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of the Service; (b) your violation of these Terms or any applicable law; (c) content or information you upload or provide; or (d) your decision to use any substance described in §8.

Revora agrees to indemnify you from third-party claims that the Revora-provided content of the Service, used as permitted by these Terms, infringes that third party's intellectual-property rights. This is Revora's sole obligation, and your sole remedy, for any such infringement claim.

The party seeking indemnification will promptly notify the other of the claim, and the indemnifying party will control the defense and settlement (provided any settlement that imposes a non-monetary obligation on the other party requires that party's consent, not to be unreasonably withheld).


21. Dispute resolution and arbitration (US members)

In short (US members): we'll try to resolve disputes informally first; if that fails, most disputes go to individual arbitration, not court, and there's a class-action waiver. You can opt out within 30 days. UK members: this section does not apply to you — see §23.

This §21 applies to members in the United States. It does not apply to members in the United Kingdom (see §23), and nothing in this section overrides rights that cannot be waived under applicable law.

(a) Informal resolution first. Before starting an arbitration, you and Revora agree to try to resolve the dispute informally for 30 days. Send a written description of the dispute and your contact information to legal@revoraapp.com. Most concerns can be resolved this way.

(b) Binding arbitration. If we can't resolve it informally, you and Revora agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, rather than in court. The arbitration will take place in the U.S. federal judicial district where you live, at another location the applicable JAMS rules make available to you, or by phone or video where permitted — so you are not required to travel to a distant venue. Judgment on the award may be entered in any court with jurisdiction.

(c) Class-action and jury waiver. You and Revora agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any representative proceeding. You and Revora waive any right to a jury trial.

(d) Carve-outs. Either party may, instead of arbitrating: bring a claim in small-claims court if it qualifies; bring an enforcement action through a government agency; or seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property rights or prevent unauthorized access to the Service.

(e) 30-day opt-out. You may opt out of this arbitration agreement and class-action waiver within 30 days of first accepting these Terms by emailing legal@revoraapp.com with your name, account email, and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms and does not affect your use of the Service.

(f) Severability. If the class-action waiver in (c) is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, but the rest of this §21 — including individual arbitration of all other claims — remains in effect. If any other part of this §21 is found unenforceable, the remainder stays in effect.


22. Governing law and venue

In short: Delaware law governs; US court matters go to Delaware courts. UK members' local rights are preserved.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and, where applicable, by U.S. federal law (including the Federal Arbitration Act as to §21). For any dispute not subject to arbitration under §21, you and Revora consent to the exclusive jurisdiction of the state and federal courts located in Delaware, except where a member is entitled to bring proceedings elsewhere under non-waivable local law.

For UK members, this choice of law and venue does not deprive you of the protection of the mandatory consumer-protection laws of your country of residence, and you may be entitled to bring proceedings in your local courts (see §23).


23. Members in the United Kingdom

In short (UK members): you keep your statutory rights, the US arbitration/class-waiver in §21 doesn't apply to you, and your health-data consent is handled in the Privacy Notice.

For members located in the United Kingdom: nothing in these Terms limits or excludes any right or remedy you have that cannot be limited or excluded under UK law (including the Consumer Rights Act 2015) — in particular, we never exclude liability for death or personal injury caused by negligence, or for fraud. The binding-arbitration and class-action-waiver provisions in §21 do not apply to you; as a UK consumer you may bring proceedings in your local courts, and UK mandatory consumer-protection law prevails over §22 where they conflict. The disclaimers in §18 and the limitations in §19 apply to you only as far as UK law permits. Our processing of your bloodwork and health data relies on your explicit consent as described in the Privacy Notice (§7 and §23), and you can complain to the UK Information Commissioner's Office (ICO) at https://ico.org.uk.


24. Changes to these Terms

In short: for material changes we'll give 30 days' notice and ask you to actively re-accept; you can decline and close your account first.

We may update these Terms from time to time. If we make a material change, we will notify you by email and through an in-app notice at least 30 days before it takes effect, and we will ask you to review and affirmatively accept the updated Terms before you continue using the Service. If you do not accept a material change, you may close your account before it takes effect without penalty, and you can export your data first (see §17 and the Privacy Notice). Non-material changes (such as clarifications or corrections) may take effect when posted, and the "Last updated" date will reflect them.


25. General terms

In short: the standard legal plumbing.


26. How to contact us

In short: reach us by email for any question about these Terms.

For any question, notice, or request regarding these Terms:

Email: legal@revoraapp.com

Mail: Revora, Inc. Attn: Legal [Mailing address — TBD; slots in with corporate office, mirroring Privacy Notice §25]

For privacy-specific requests (access, deletion, export, consent), use privacy@revoraapp.com as described in the Privacy Notice.


27. Versioning and changelog

Version Date Changes
v1.0 [TBD — alpha-cohort onboarding] Initial Terms of Service. Scope: United States and United Kingdom. Incorporates Privacy Notice v1.0.1 and Consumer Health Data Privacy Notice v1.0.1 by reference. Commercial terms deferred to a separate Founding Member Terms addendum.

Past versions available on request from legal@revoraapp.com.

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